Previous incidents
Issue starting outputs
Resolved Dec 11, 2022 at 4:38pm UTC
A fix has been put in place, and outputs should be starting now.
1 previous update
Aircast App, API, StreamChat, Oaty, Checkout, and 3 other services are down
Resolved Dec 10, 2022 at 9:56pm UTC
Oaty recovered.
7 previous updates
Authentication Frontend is down
Resolved Nov 29, 2022 at 7:14pm UTC
Authentication Frontend recovered.
1 previous update
Authentication Backend is down
Resolved Nov 11, 2022 at 11:34am UTC
Authentication Backend recovered.
1 previous update
Checkout is down
Resolved Oct 28, 2022 at 3:42pm UTC
Checkout recovered.
1 previous update
Checkout is down
Resolved Oct 19, 2022 at 11:32pm UTC
Checkout recovered.
1 previous update
Authentication Backend is down
Resolved Oct 18, 2022 at 8:30pm UTC
The root cause has been fixed. This is now resolved.
2 previous updates
Temporary issue with our cloud provider
Resolved Oct 17, 2022 at 7:28pm UTC
Everything is back to normal
6 previous updates
Some services are down
Resolved Oct 11, 2022 at 3:10pm UTC
The maintenance is now complete and everything should be working as expected
2 previous updates
Ingests Unavailable
Resolved Oct 6, 2022 at 10:50pm UTC
We have identified the issue and implemented a fix. Further fixes to harden our services will continue to roll out.
1 previous update
API Unavailable in North America
Resolved Oct 6, 2022 at 10:09pm UTC
API availablity in North America and surrounding areas was comprimised for a period of time. This should now be resolved and we are looking at ways of failing over to other regions automatically in the event of errors in one region.