Some services are down

Downtime

Dec 18, 2023 at 10:49am UTC

Affected services

Aircast App

API

Authentication Backend

Authentication Frontend

StreamChat

Resolved
Dec 18, 2023 at 11:33am UTC

The issue is now resolved

Updated
Dec 18, 2023 at 11:10am UTC

The fault appears to be resolved and our services are recovering. We will continue to monitor before resolving the incident.

Updated
Dec 18, 2023 at 10:57am UTC

There is a fault with our server provider affecting our database and some other services.

Created
Dec 18, 2023 at 10:49am UTC

We are investigating issues with our authentication backend