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Downtime

Authentication database timeouts

Jul 19 at 06:20pm BST
Affected services
Authentication Backend

Resolved
Jul 19 at 06:30pm BST

Everything is back to normal. The root cause appears to be the same as previous incidents last month, and a hopefully permanent fix is still being worked on.

Updated
Jul 19 at 06:26pm BST

The database connection has recovered, and things appear to be going back to normal.

Updated
Jul 19 at 06:22pm BST

Experiencing database timeouts on the authentication database causing an authentication outage. A fix is in the works.

Created
Jul 19 at 06:20pm BST

Authentication Backend went down.